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NCRO Privacy Policy
Introduction
The New Consultancy and Relief Organization (NCRO) is dedicated to upholding the highest
standards of privacy and data protection for all individuals participating in our programs. Our
commitment extends to protecting the personal data of beneficiaries involved in activities
supported by the UNHCR. This Privacy Notice aims to inform you about how we collect, process,
share, and protect your personal data. We ensure transparency in our practices to empower you
with knowledge of your rights and how your data is handled.
This document is intended to provide a comprehensive explanation of the rights, responsibilities,
and measures in place concerning the handling of personal data, with a focus on ensuring your
dignity, safety, and trust throughout our collaboration.
Information We Collect
NCRO collects various types of personal data to provide effective services. The specific
information collected may include, but is not limited to:
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- Personal Identification Information: Your name, age, gender, and contact details such
as phone number, email address, and residential address. - Identification Documents: Copies of national identification (e.g., national ID, refugee ID,or other government-issued documents).
- Demographic Information: Data regarding family size, marital status, and dependents,which is used to assess needs and determine eligibility for services.
- Program Participation Data: Information on your involvement in NCRO programs,including training records, attendance, and types of support received.
- Sensitive Data: Data that may include health information, disability status, and any specialneeds to tailor our support services to your requirements.
- Financial Information: For programs that involve economic assistance, NCRO maycollect details of your income sources, bank account information, or other relevantfinancial data.
- Personal Identification Information: Your name, age, gender, and contact details such
How We Use Your Information
Your personal data will be used solely for the purposes for which it was collected. This ensures
transparency and accountability in our data usage. Here’s how your data will be utilized:
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- Registration: For maintaining records of individuals enrolled in training programs or
receiving support services.
- Registration: For maintaining records of individuals enrolled in training programs or
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- Communication: To inform you of program updates, upcoming training sessions, and any
changes that may affect your participation.
- Communication: To inform you of program updates, upcoming training sessions, and any
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- Reporting and Accountability: Reporting aggregated and anonymized data to our
partners and donors, such as UNHCR, to demonstrate the effectiveness of our programs.
- Reporting and Accountability: Reporting aggregated and anonymized data to our
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- Tailored Support: To better understand your needs and ensure the services provided are
appropriate and effective, such as tailoring training content to specific skills. NCRO does not use your personal data for commercial purposes or share it outside the scope of
our humanitarian activities.
- Tailored Support: To better understand your needs and ensure the services provided are
Sharing Your Information
NCRO takes the sharing of personal data very seriously and limits this to necessary circumstances.
We may share your information with:
- UNHCR: For the purposes of project coordination, funding compliance, monitoring, and
evaluation of services provided. - Afghan Authorities: When required by law for matters related to national security,
criminal investigations, or to comply with specific legal requests. - Partner Organizations: Other humanitarian partners and service providers who
collaborate with NCRO, but only when it is essential for providing services and with your
informed consent.
We ensure that all partners we share data with adhere to strict data protection standards to maintain
the confidentiality and security of your information.
Your Data Protection Rights
You have several rights under data protection laws, which include:
- Right to Access: You have the right to request access to the personal data we hold about
you. You can obtain a copy of this data to understand how it is being used. - Right to Rectification: If any information we hold about you is inaccurate or incomplete,
you have the right to request its correction. - Right to Erasure (Right to be Forgotten): Under certain circumstances, you may request
that your personal data be deleted from our records, especially if it is no longer necessary
for the purposes for which it was collected. - Right to Restrict Processing: You have the right to request a restriction on how your data
is processed, especially if you contest its accuracy or object to its use. - Right to Data Portability: You can request that your data be transferred to another
organization or service provider in a structured, commonly used format.
To exercise any of these rights, please contact our Da
Data Security
NCRO places a high priority on the security of your personal data. To prevent unauthorized access,
data loss, or misuse, we have implemented:
- Physical Security: Securing our facilities and restricting access to authorized personnel
only - Technical Security: Using encryption, firewalls, and secure databases to protect electronic
data. - Organizational Safeguards: Training staff on data protection policies and maintaining
protocols that align with UNHCR’s minimum information security standards. - Incident Management: A plan to respond swiftly to any data breaches, including
immediate action to mitigate risks and notify affected individuals if necessary.
We continuously review and update our security practices to ensure the highest level of protection
for your information.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our Site. You can control the use of cookies through your browser settings.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
This Privacy Notice may be updated periodically to reflect changes in our practices, legal
requirements, or other operational needs. When changes occur, we will notify you through
community focal points or publish the updated notice on our website. We encourage you to review
this notice regularly to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or wish to exercise your data protection rights, please contact:
- Data Protection Officer: Muhammad Aleem Ahmadzai
- Address: Nangarhar province, Jalalabad City, Bagrami
- Email: data-officer@ncro.ngo
- Phone: 0093774959315 & 0093709043172
NCRO is here to ensure that your privacy is respected and that you feel confident in the safety of
your personal data while engaging in our programs. We value your trust and strive to uphold the
highest standards of integrity in our operations.
Thank you for supporting NCRO. Your privacy is important to us, and we are committed to protecting your personal information.
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